Overall impressed but...

Kindeller

Member
Ok i recently bought a laptop and im thrilled with the performance and build times etc.. but i have a problem, well two. Both i can live with but one in particular is starting to do my head in.

The first problem but not quite the most annoying is the fact my keyboard is raised in one section (as if Rolf Harris has had a go on it and tried to slip it back in), this is around the top cluster of buttons from F2 to T. Running my finger along the top from ESC to Del shows a clear difference in hight (I'll post pictures in a sec)

100_9911.jpg

100_9910.jpg

100_9909.jpg


And secondly

My sound is perfect from the speakers but the sound jack for headphones produces a whining noise and occasional buzzing which is annoying unless i blast music over the top. I've also realised its effected and increases in loudness and annoyance when connected to the mains charging. Sounds like something interfering with the sound jack signal on the way out. kinda like tuning a radio to be honest... not good.

Question is are these things worth sending it back.. i mean should this be ok or am i being an anal Basa? (Then again i did pay the guts of £800 on this machine, i'd like to think everything works perfectly)

:/ thoughts?
 
Last edited:

PokerFace

Banned
I'd give support a ring on this if I were you and NO, you're not being anal.

Refer them to your post on this site so they can see the photos if they want to.
 

PCS

Administrator
Staff member
It looks like the keyboard is not quite seated correctly here. It's an easy fix, but sorry that you have received your laptop in this way. :O

Give us a call and we'll guide you through fixing both issues.
 
Top