Games crashing while in use

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Ponderomotive

New member
I recently (January 2024) bought desktop PC with the following specs:
Intel i9-14900K
Nvidia RTX 4070
64GB DDR5 RAM
Samsung SSD 990 Pro 2TB
Windows 11 OS
(if any others are required, let me know)

Past day or so, games have started crashing after some use (sometimes shortly after start up, sometimes after up to an hour or so). I have tested this with multiple games of varying levels of graphical and cpu intensity, and all crash in the same way. I have also verified the files for all games, and all are showing no corrupted files etc, so I am fairly sure it is a PC issue.

To attempt a solution, I have obviously fully re-booted the system multiple times. I have checked that both Windows and the graphics drivers are up to date. I have also done a reinstall of Windows 11. I have run a full virus scan, and have run windows memory diagnostic. I have also, using samsung magician, run a test of my ssd operation, and have run sfc/scannow to check the integrity of the os files. All of these diagnostic checks are showing no issues. During gameplay, I have monitored the CPU and GPU usage, and neither seems to be excessive, with crashing occuring in some cases for only 40% usage, and temperatures of 40-50C for the GPU and 60-70C for the CPU. I have also checked RAM usage, and am using less than 20GB in all cases, well below the system capacity.

If there are any additional diagnostic checks people can think of, or any potential solutions to try, I would be extremely grateful.
Many thanks.
 
P

Ponderomotive

New member
This is the order spec sheet
[Added by Steaky360]
Case
PCS SPECTRUM II ARGB MID TOWER CASE (PWM)
Processor (CPU)
Intel® Core™ i9 24-Core Processor i9-14900K (Up to 6.0GHz) 36MB Cache
Motherboard
ASUS® TUF GAMING Z790-PLUS WIFI (LGA1700, DDR5, PCIe 5.0, Wi-Fi 6E)
Memory (RAM)
64GB Corsair VENGEANCE DDR5 6000MHz (2 x 32GB)
Graphics Card
12GB NVIDIA GEFORCE RTX 4070 - HDMI, DP, LHR
Graphics Card Support Bracket
PCS GRAPHICS CARD SUPPORT BRACKET
1st M.2 SSD Drive
2TB SAMSUNG 990 PRO M.2, PCIe 4.0 NVMe (up to 7450MB/R, 6900MB/W)
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 650W CV SERIES™ CV-650 POWER SUPPLY
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 100 V3 Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Extra Case Fans
2 x 120mm Thermaltake TOUGHFAN 12 Case Fans
Sound Card
Creative Sound Blaster® Audigy™ FX
Network Card
ONBOARD LAN PORT
Wireless Network Card
NOT REQUIRED
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single License
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Surge Protection
6 Socket 2m Surge Protector
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
SCOTTISH HIGHLANDS & UK OFFSHORE ISLANDS / N IRELAND
Build Time
Standard Build - Approximately 5 to 7 working days
Welcome Book
PCSpecialist Welcome Book
 
Last edited by a moderator:
SpyderTracks

SpyderTracks

We love you Ukraine
That will definitely have cooked, the cooler is nowhere near suitable, nor is the case for the level of components. The PSU is also not high enough.

Your cpu will have melted from the inside, it’s called silicon degradation. Nothing you can do but request an RmA to have the CPU replaced

I still think you’ll face problems after that as the PSU and case are too low.

Really it’s never going to work properly without quite a substantial amount of rebuilding with better parts which would cost quite a lot of money also.

In future get some advice if you don’t know hardware
 
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