New Recoil 16"

[MorRos]

Got a Recoil series 16" Matte QHD+ 300Hz, 500nits, sRGB 100% LED Widescreen (2560x1600)
Intel® Core™ Ultra 9 24 Core Processor 275HX (Up to 5.4 GHz) 36MB Cache
96GB Corsair 5600MHz SODIMM DDR5 (2 x 48GB)
NVIDIA® GeForce® RTX 5070Ti - 12GB GDDR7 Video RAM
1TB CRUCIAL T705 GEN 5 M.2 NVMe PCIe SSD (up to 14,500MB/sR, 12,700MB/sW)
Nahimic by SteelSeries 2 Channel HD Audio
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6E AX211 (2.4 Gbps) + BT 5.3
1 x THUNDERBOLT 4 + 1 x USB 3.2 (TYPE C) + 3 x USB 3.2
RECOIL 16 SERIES RGB BACKLIT UK KEYBOARD

A very nice setup but had some initial conflict re windows updates downloading very slowly & not installing. Initially contacted Microsoft support (as a windoes updates issue), escalated up to a senior, who clean installed windows...and wiped all of the drivers

Contacted PC specialist, a tech remote accessed my laptop & added those I couldn't add myself. So very good item very good aftercare.


...only slight issue is re the support section of my account with the drivers, are they out of date?
Also the pdf is quite confusing...the tech asst solved the issues but if I need the drivers again the pdf doesn'thelp & i'll have to call up & take a tech's time for something I could do myself with straightforward drivers (not multiple versions with different titles).

 

[rhodesnyomi]

Thank you , this is one of my biggest fears is with custom laptops which stops you from downloading all the things you need and having to phone them to get it sorted. I understand when there is a problem but when it's something you can access from a portal then can be frustating. Thank you for writing

 

[TonyCarter]

A custom laptop does not...

stops you from downloading all the things you need

 

[BlessedSquirrel]

Thank you , this is one of my biggest fears is with custom laptops which stops you from downloading all the things you need and having to phone them to get it sorted. I understand when there is a problem but when it's something you can access from a portal then can be frustating. Thank you for writing

What exactly are you referring to that you need but could be blocked from downloading?

A custom PC or laptop is as vanilla as they come, people prefer them because they’re assembled using reputable 3rd party components rather than tied down bespoke solutions that people like Dell and HP use