SpyderTracks
We love you Ukraine
On any display above about 180Hz, you're expected to reduce settings hugely, that's the whole point of high refresh is that it looks utterly awful but runs extremely fast.
Treating myself to a new oled monitor
- Thread starter carlos726811
- Start date
carlos726811
Bright Spark
Gutted. Looks like it got to go back. It won't pick up any signal. Once I connect PC to old monitor it works. Unplug dp and plug into new monitor it works. But when I restart PC and wait for power up. No signal on new monitor
SpyderTracks
We love you Ukraine
Have you taken the monitor out of sleep before powering on the PC? Likely just needs a firmware update.
Check the OSD for low power settings and disable them, if it then works, it's just a firmware bug.
carlos726811
Bright Spark
Am speaking with someone from dell. Been on phone over 2hours. They can't figure it out
carlos726811
Bright Spark
When I connect monitor to PC via display port. Monitor won't come on. But if I connect via hdmi. It comes on. So I have to power on using hdmi then change settings to display port which is a ball ache
It just don't want to power up via dp
It just don't want to power up via dp
SpyderTracks
We love you Ukraine
I take it it's on the latest firmware?
carlos726811
Bright Spark
They tried to do firmware it wouldn't download and install he said its something on my PC that stopping it
SpyderTracks
We love you Ukraine
Did the guy not think to try it directly with USB key rather than from the PC?
carlos726811
Bright Spark
I checked ffirmware and i have the latest one. Dell said i can return for another. but will take over a month as they need to look at this monitor i have 1st
SpyderTracks
We love you Ukraine
? So they said it was something wrong with your PC but you were already on the latest firmware anyway? Dell would never take a month to check an RMA either, that's really odd.
You sure you were speaking to Dell???
carlos726811
Bright Spark
Yes spoke to dell.. Got all the details. contacts. email address.
Anyway. I managed to sort the issue out now.
I changed 1 setting in Nvidia control panel and now working.
I changed the resolution colour settings from default to nvidia colour settings and changed output from 8bpc to 10bpc. Then it worked.
So i decided to set colour settings back to default. tried again... Ohhh boy, wouldn't post a picture... Changed back to 10bpc. Got post
3 hours on phone with dell and backwards and forward.
But yes, i said could i have a replacement please. They said that is fine But will be over a month. I asked why. they said with it being new monitor they need to look into and depends how many monitors they have instock as they still sending pre orders out.
Anyway. I managed to sort the issue out now.
I changed 1 setting in Nvidia control panel and now working.
I changed the resolution colour settings from default to nvidia colour settings and changed output from 8bpc to 10bpc. Then it worked.
So i decided to set colour settings back to default. tried again... Ohhh boy, wouldn't post a picture... Changed back to 10bpc. Got post
3 hours on phone with dell and backwards and forward.
But yes, i said could i have a replacement please. They said that is fine But will be over a month. I asked why. they said with it being new monitor they need to look into and depends how many monitors they have instock as they still sending pre orders out.
carlos726811
Bright Spark
Been using it for a couple of days now.
Love the glossy effect of the screen.
Blacks. Omg sure is black aswell.
When tried gaming with hdr modes enables. The games looked washed out. Been tweaking stuff and messing with stuff in nvidia control panel. But don't like it with hdr enabled. Hopefully firmware will be able to sort it out. Or maybe I could grab a profile for colour management to us.
Pixel shifting is kinda annoying aswell. When gaming can't tell it's moving. But if u you searching web or watching videos then u can just see it creeping. Pixel shifting kicks in every 3mins.
Also the still some screen flicker going off. I changed dp cables. Turned vrr on and off. Hdr on and off. Gsync on and off. Still having issues with flickering.
So now am in 2 minds.... Keep the monitor and hope another firmware update fixes it. Look around for a colour calibration profile to make it more vibrant
Or return for a full refund. Look around for another oled monitor...
Love the glossy effect of the screen.
Blacks. Omg sure is black aswell.
When tried gaming with hdr modes enables. The games looked washed out. Been tweaking stuff and messing with stuff in nvidia control panel. But don't like it with hdr enabled. Hopefully firmware will be able to sort it out. Or maybe I could grab a profile for colour management to us.
Pixel shifting is kinda annoying aswell. When gaming can't tell it's moving. But if u you searching web or watching videos then u can just see it creeping. Pixel shifting kicks in every 3mins.
Also the still some screen flicker going off. I changed dp cables. Turned vrr on and off. Hdr on and off. Gsync on and off. Still having issues with flickering.
So now am in 2 minds.... Keep the monitor and hope another firmware update fixes it. Look around for a colour calibration profile to make it more vibrant
Or return for a full refund. Look around for another oled monitor...
SpyderTracks
We love you Ukraine
I thought you'd arranged an RMA?
How are you benching screen flickering? Are you sure it's the display and not a software glitch?
You can bench the display performance with the UFO test: https://www.testufo.com/
Assuming you've got windows set to the correct frame rates, installed the display driver and you're on the latest firmware, I'd be very surprised if there's any flickering going on outside of a windows configuration issue, there have been no reports of that in any reviews. Similarly with HDR. HDR at this level looks ANYTHING but washed out, that would suggest either it's not enabled on the OSD settings, or some other issue.
If it's happening in a game, it would suggest a windows config issue rather than the display.
carlos726811
Bright Spark
Yes windows set up correctly. I looked on reddit and the is quite of few people having flickering issues. Got latest firmware installed. It's flickering on desktop aswell as games. As stated. Quite few more having issues as all over reddit and Tom's hardware. They put videos up to show what is happening.
SpyderTracks
We love you Ukraine
Are you sure you're not referring to the standard OLED flicker though? Have you applied the settings to reduce that? They're default settings that need to be applied for any OLD panel.
I can only find a couple of reports of flickering, this one where they're using the iGPU which is nowhere near powerful enough to run the monitor as it needs to, they also don't state they've updated the firmware or applied any OLED settings in windows:
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carlos726811
Bright Spark
*** UPDATE ***
After been using the monitor for nearly 3 weeks now. I can just i am really happy with it now.
Been messing about with settings to find the sweet spot for colours... as stated they all looked washed out..
Bought new DP 1.4 Cables and new HDMI 2.1 Cables.
OMG. Colours, Smoothness of the monitor is outstanding. I could never ever go back to a IPS panel now lol.
With it being oled and people still worries about Burn in ( what i have done )
Put a black screen on desktop.
Put all game icons etc on my 2nd monitor so i have no fear of image retention
Auto Hide the taskbar.
Black screen saver after 1min if i am AFK
I have also seen people stating the screen was scratched when they got monitor. My screen wasn't scratch. Few marks where i put my fingers but used De-Ionised Water to clean it. Now its spot on.
So next thing is upgrade my pc in another 2-3 years
After been using the monitor for nearly 3 weeks now. I can just i am really happy with it now.
Been messing about with settings to find the sweet spot for colours... as stated they all looked washed out..
Bought new DP 1.4 Cables and new HDMI 2.1 Cables.
OMG. Colours, Smoothness of the monitor is outstanding. I could never ever go back to a IPS panel now lol.
With it being oled and people still worries about Burn in ( what i have done )
Put a black screen on desktop.
Put all game icons etc on my 2nd monitor so i have no fear of image retention
Auto Hide the taskbar.
Black screen saver after 1min if i am AFK
I have also seen people stating the screen was scratched when they got monitor. My screen wasn't scratch. Few marks where i put my fingers but used De-Ionised Water to clean it. Now its spot on.
So next thing is upgrade my pc in another 2-3 years
TonyCarter
VALUED CONTRIBUTOR
I've been using my Alienware OLED for over a year, and have no ghosting/marks from burn-in.*** UPDATE ***
After been using the monitor for nearly 3 weeks now. I can just i am really happy with it now.
Been messing about with settings to find the sweet spot for colours... as stated they all looked washed out..
Bought new DP 1.4 Cables and new HDMI 2.1 Cables.
OMG. Colours, Smoothness of the monitor is outstanding. I could never ever go back to a IPS panel now lol.
With it being oled and people still worries about Burn in ( what i have done )
Put a black screen on desktop.
Put all game icons etc on my 2nd monitor so i have no fear of image retention
Auto Hide the taskbar.
Black screen saver after 1min if i am AFK
I have also seen people stating the screen was scratched when they got monitor. My screen wasn't scratch. Few marks where i put my fingers but used De-Ionised Water to clean it. Now its spot on.
So next thing is upgrade my pc in another 2-3 years
It is supposed to do a 'pixel refresh' (aka panel maintenance) about every 4 hours, but it's more like 20 hours on mine (less than once a week).
However, mine is only turned on when I'm going to play something, so the desktop and other windows are not left on screen for any length of time...and I don't use it for productivity stuff.
carlos726811
Bright Spark
Yes that is correct. I don't get message stating i need to do pixel refresh. panel health green then goes yellow.
But when i turn pc of and leave monitor on standby it does the pixel refresh.
TonyCarter
VALUED CONTRIBUTOR
Hardware Unboxed review of the Alienware AW2725DF